Privacy Policy

Effective date: May 2025

1) Information We Collect

• Account & contact data: name, email, phone, business details.
• Booking & service data: service dates/times, addresses, instructions.
• Invoices & payments: amounts, statuses, payment confirmations (processed via third-party providers such as Stripe).
• Device & usage: IP address, browser details, pages viewed, interactions, and similar analytics.
• Communications: emails and transactional SMS related to your bookings and invoices.

2) How We Use Information

• Provide, maintain, and improve the Services.
• Process bookings, generate invoices, and facilitate payments.
• Send transactional communications (e.g., confirmations, reminders, ETA updates, receipts).
• Protect against fraud, abuse, and unauthorized access.
• Comply with legal obligations.

3) Sharing

• Service providers: cloud hosting, email/SMS, analytics, and payment processors who act on our instructions.
• Legal: to comply with law, enforce terms, or protect rights and safety.
• We do not sell personal information.

4) SMS Disclosures

By providing your mobile number during account signup or booking, you agree to receive transactional text messages about your bookings and invoices.

• Message frequency: event-based (typically 0–5 msgs/week).
• Opt-out: Reply STOP to end; HELP for help.
• Message & data rates may apply.

5) Retention

We retain information as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

6) Security

We use reasonable safeguards to protect information. No method of transmission or storage is 100% secure.

7) Your Choices

• You may update certain account details in the app/website.
• You may opt out of transactional SMS by replying STOP.
• For data requests, contact support@mogodelivery.com.

8) Children

The Services are not directed to children under 13 (or the age required by law in your region).

9) Changes

We may update this Policy. Material changes will be posted with an updated effective date.

10) Contact

By using the Services, you agree to this Privacy Policy and our Terms of Service.